Privacy

Privacy Policy

This Privacy Policy explains how OrbiOne collects, uses, and protects personal data when you use our website and contact forms.

1) Overview

OrbiOne (“we”, “us”, “our”) provides educational content and course coordination services. We collect only the data needed to operate the site, respond to inquiries, and improve basic performance. We do not embed third-party analytics scripts by default.

Controller / Contact
OrbiOne Growth Studio GK
3-7-12 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
[email protected]
+81 3-6908-1442
Corporate No. 4011101093846

2) Definitions

  • Personal data means information that can identify you directly or indirectly (e.g., name, email).
  • Processing means any operation performed on data (collection, storage, use, deletion).
  • Services means this website and our educational coordination activities (course outlines, scheduling).
  • Cookies are small files stored on your device used for necessary website functions and preferences.

3) Scope

This policy applies to OrbiOne.digital and any pages that link to it, including our contact forms and informational pages. It does not cover third-party sites that may be linked from our pages.

4) Data we collect

Data you provide

  • Full name
  • Email address
  • Phone number
  • Subject and message content
  • Consent selection (privacy checkbox)

Technical data

  • IP address (typically in server logs)
  • Browser and device information
  • Approximate time of access
  • Pages requested and basic performance signals

Please avoid entering sensitive personal information into our forms. If you do, you do so voluntarily and at your discretion.

5) Purposes of processing

  • To respond to inquiries and communicate about course outlines and scheduling.
  • To provide requested information and coordinate educational services.
  • To secure and maintain the website (fraud prevention, abuse detection, debugging).
  • To understand general site usage trends through limited, privacy-minded performance cookies (if enabled on your device).

6) Legal basis (where applicable)

Depending on your location and applicable law, we rely on one or more of the following: (a) performance of a contract or steps prior to entering into a contract (responding to your request), (b) legitimate interests (website security, service improvement), (c) consent (where required for cookies/preferences or certain communications).

7) Cookies and similar technologies

We use cookies to support basic website functions and performance measurement. We do not include third-party marketing cookies by default.

  • Required cookies: necessary for core functionality and security.
  • Performance cookies: help us understand aggregate usage and improve page performance.

You can manage cookie preferences via your browser settings and through any cookie preference controls provided on the site. See Opt-out for more options.

8) Data retention

We keep inquiry messages for as long as needed to respond and maintain reasonable records for operational purposes. Technical logs are typically retained for a limited period to support security and troubleshooting. Retention periods may vary based on legal obligations, dispute resolution needs, and operational requirements.

9) Sharing and disclosures

We do not sell personal data. We may share data with service providers that help operate the site (e.g., hosting, email delivery), only to the extent necessary and under appropriate safeguards. We may disclose data if required by law or to protect our rights and users.

10) International transfers

If data is processed outside your jurisdiction (for example, through hosting or email providers), we take reasonable measures to protect it, such as contractual protections and security controls where appropriate.

11) Security

We apply reasonable technical and organizational measures designed to protect personal data from unauthorized access, alteration, or loss. No method of transmission or storage is completely secure, so we encourage caution when sharing information online.

12) Your rights

Depending on your location and applicable law, you may have rights such as:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion (where applicable)
  • Restriction or objection to certain processing
  • Data portability (where applicable)
  • Withdraw consent (where processing is based on consent)

To exercise rights, contact us at [email protected]. We may request information to verify your identity before fulfilling certain requests.

13) Children’s privacy

Our website is intended for a general audience and is not designed for children as a primary audience. If you believe a child has provided personal data, please contact us so we can address it appropriately.

14) Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the effective date and post the revised policy on this page.

15) Effective date

Effective date: February 13, 2026