GDPR Information

2) Categories of data

• Identity and contact details (name, email, optional phone)
• Inquiry content (subject and message)
• Technical usage data (log and device/browser data)
• Cookie preferences and performance signals (where applicable)

3) Purposes and lawful bases

• Responding to inquiries: performance of a contract / steps prior to contract.
• Security and abuse prevention: legitimate interests.
• Site performance improvements: legitimate interests, and/or consent for certain cookies where required.
• Legal compliance: legal obligation where applicable.

4) Data recipients

Data may be processed by service providers (e.g., hosting and email providers) acting as processors. We aim to use appropriate safeguards and limit access to what is necessary for service delivery and security.

5) International transfers

Data may be processed outside the EEA (e.g., in Japan). Where required, we use contractual and organizational measures intended to protect personal data.

6) Retention

Inquiry data is kept for as long as needed for communication and operational recordkeeping. Technical logs are retained for a limited period for security and troubleshooting. Retention may vary based on legal requirements and dispute resolution needs.

7) Your rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict processing, object, and data portability (where applicable), as well as the right to lodge a complaint with a supervisory authority.

To exercise rights, email [email protected]. We may request verification information to protect your account and data.

8) Cookies and consent

Cookie preferences can be managed in your browser and via on-site controls where available. See Privacy Policy and Opt-out.

9) Effective date

Effective date: February 13, 2026